Rossen Reports: Want an airline refund from the IT outage? Here are your rights
Rossen Reports: Want an airline refund from the IT outage? Here are your rights
Uh Yeah, you know, it's been *** chaotic past few days. If you've been traveling myself, included canceled flights, nightmare. The Department of Transportation, making things very clear. Now, if your flight was canceled and you do not accept the rebooking, you are entitled to *** refund, not *** voucher, not an airline credit, an actual refund your money back. If you go go to flight rights. Ok.gov right here. You can see what your rights are with the airlines. For example, if you're delayed three or more hours, the airline must give you *** meal voucher. If you're impacted by an overnight cancellation, the airline should provide you *** hotel room. Only exception frontier Airlines, they don't offer that. If you run into any issues, you can file *** complaint with the dot I'm gonna be sure to share the links to do that in my Rawson reports newsletter plus bonus content and exclusive deals for you. It comes straight to your inbox. It's free sign up right now at Rawson reports.com and remember you are owed *** refund if your flight was canceled your actual money back. If you didn't rebook back to you
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Rossen Reports: Want an airline refund from the IT outage? Here are your rights
Airlines are scrambling to get stranded travelers to their destinations after a global IT outage canceled flights.The Department of Transportation is making things very clear: if your flight was canceled, and you do not accept a rebooking, you are entitled to a refund. Not a voucher or airline credit -- your actual money back.If you go to flightrights.gov, you can see what your rights are with the airlines.For example:If you’re delayed three hours or more, the airline must give you a meal voucher.If you’re impacted by an overnight cancellation, all airlines but Frontier should provide you with hotel accommodations and transportation.If you run into any issues and you're not satisfied with the airline's response - you can file a complaint with the DOT here.Have a question for Jeff Rossen? He's answering your consumer questions every Friday in the new segment "Rossen Responds." Email your questions to him at RossenResponds@hearst.com.
Airlines are scrambling to get stranded travelers to their destinations after a global IT outage canceled flights.
The Department of Transportation is making things very clear: if your flight was canceled, and you do not accept a rebooking, you are entitled to a refund. Not a voucher or airline credit -- your actual money back.
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If you go to flightrights.gov, you can see what your rights are with the airlines.
For example:
- If you’re delayed three hours or more, the airline must give you a meal voucher.
- If you’re impacted by an overnight cancellation, all airlines but Frontier should provide you with hotel accommodations and transportation.
If you run into any issues and you're not satisfied with the airline's response - you can file a complaint with the DOT here.
Have a question for Jeff Rossen? He's answering your consumer questions every Friday in the new segment "Rossen Responds." Email your questions to him at RossenResponds@hearst.com.